Shipping Policy

Overview

This shipping policy explains how we process, prepare, and deliver all orders placed on our website. All prices displayed on our site are listed in USD.

Order Processing

Once you submit your order, we will process and prepare your items for shipment within 1 to 3 days. Processing includes verifying order details, quality checking products, and securely packing your package. Orders placed during periods of high order volume may experience minor delays in processing.

Delivery Timeframe

After your package leaves our facility, standard delivery usually takes 6 to 12 days. Delivery times are estimates and not guaranteed. Delays can happen due to carrier disruptions, local logistics arrangements, customs procedures, or other circumstances outside of our control.

Customs and Duties

We take responsibility for all applicable customs duties and import charges for your shipment. You will not need to pay any extra customs or duty fees when receiving your package.

Shipment Tracking

Once your order ships, we will send related tracking information so you can follow the progress of your package. If your tracking information stops updating for an extended period or you notice delivery issues, you may reach out to our team for help through the Contact Us page.

Undeliverable and Returned Packages

If a package is sent back to us because of an incorrect shipping address, failed delivery attempts, or refusal to accept the parcel, we will contact you to discuss available options. Additional fees may apply for resending the package.

Address Changes

Please double check your shipping address carefully before completing checkout. If you need to adjust your shipping address after placing an order, contact us as soon as possible. We can only update the address if your order has not yet shipped. Once the package is in transit, address changes cannot be guaranteed.

Policy Updates

We reserve the right to adjust this shipping policy at any time. Revisions will be published directly on this page. We recommend reviewing this policy before placing each order.

Contact

If you have any questions about shipping timelines, tracking, or other shipping related concerns, please contact our support team through the Contact Us page.