Privacy Policy

Introduction

We respect your privacy and take care to protect your personal information when you visit and shop on our website. This policy describes what information we collect, how we use it, and the choices you have regarding your data. All activities follow the core principle that your personal details are handled carefully and only for the purposes outlined here.

Information We Collect

We collect information that you share directly with us. This includes details you enter when creating an account, placing an order, signing up for updates, or sending messages through our contact form. The information may include your name, email address, shipping address, payment related details, and phone number.

We also gather basic non identifying information automatically when you browse our site. This includes your device type, browser type, general geographic region, pages you view, and the time you spend viewing content. This information helps us understand how visitors use our website so we can improve layout, product selection and overall shopping experience.

How We Use Your Information

We use your personal information to process and fulfill your orders. This includes arranging shipping, sending order confirmations, providing delivery updates, and handling returns and refunds. Your contact information lets our support team reach you if there are questions about your purchase.

We may use your email address to send you service related messages. These messages cover order status, return updates, and important notices about your transactions. If you choose to receive promotional messages, we will send you news about new products, collection launches and special offers. You can stop receiving promotional emails at any time.

Non identifying browsing data is used to analyze site performance, test new features, fix technical issues and make the website easier and more enjoyable to use.

Sharing Your Information

We do not sell your personal information to third parties.

We share necessary information only with trusted service providers who help us run our business. These partners include payment processors, shipping carriers, and order fulfillment partners. They are only allowed to use your information to complete the tasks we assign and are required to keep your data secure.

We may release information if it is needed to respond to safety concerns, protect our rights, or follow valid requirements from official authorities.

Data Retention

We keep your personal information only as long as it is needed for the purpose it was collected. Order records are stored for as long as required to complete your purchase, manage returns and address related support requests.

If you subscribe to promotional communications, we keep your contact details until you opt out. When you request to delete your account or personal data, we will remove your information where we are able, except for records we need to keep for legitimate business purposes.

Your Choices and Rights

You have the right to access the personal data we hold about you. You may request a copy of your information by reaching out through our contact page.

You can update or correct your contact, shipping and account details at any time. If you no longer want to receive promotional emails, each promotional message includes a simple way to unsubscribe. Unsubscribing from promotional messages will not stop service messages about your existing orders.

You can submit a request for deletion of your personal data. We will review your request and take action as soon as practicable. Some information may remain in archived backups for a limited period.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, alteration or disclosure. We use secure connections for data transmission and work with trusted payment providers to keep payment information protected. No online transmission or storage method can be guaranteed to be completely secure, and we cannot promise absolute security of your data.

Links To Other Websites

Our website may contain links to other websites operated by separate parties. This privacy policy only applies to our own site. We do not control the privacy practices of these external sites. We encourage you to read the privacy statements on any other website you visit.

Changes To This Policy

We may update this privacy policy occasionally. When changes are made, we will publish the revised version on this page. We suggest checking this page from time to time to stay informed about how we handle your information.

Contact Us

If you have any questions about this privacy policy or how we manage your personal information, you may get in touch with us through the Contact Us page on our website.